Tel: +44 (0)1245 322380
Email: sales@edpeurope.com

EDP Europe Business Privacy Policy

This privacy policy sets out how EDP Europe Limited uses and protects any information that you give EDP Europe Limited when you use this website. EDP Europe Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. EDP Europe Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 2010, and was last updated on the 23rd May 2012.

What we collect

We may collect the following information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

EDP Europe's website uses the following cookies:

Cookie Cookie Name What it does
Session / User Login

SESSxxxxxxxx

(Where xxxxxxxx is replaced with a alpha/numeric string)

Is a default cookie required by Drupal.  If you sign up to the EDP Europe website your login will be recorded to this cookie as well.  This is harmless and remembers that you are logged into www.edpeurope.com.
JavaScript has_js Is a default cookie required by Drupal to check if JavaScript is enabled.
Social Sharing __atuvc The ‘Add This’ cookie is used to enable the social sharing capabilities on the site.
EDP History edp_history This cookie is used by the site to remember the last products viewed and provide you with suggestions of other related products that might be of interest to you.
Google Analytics

__utma

__utmb

__utmc

__utmv

__utmz

EDP Europe uses Google Analytics to analyse the effectiveness of its website.  To enable this, Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports*. 

__utma = Unique visitor – written to your computer on first visit to our site.

__utmb = Session Tracking – used to establish and continue a user session.

__utmc = Session Tracking – operates with __utmb to determine whether or not to establish a new session.

__utmv = Custom Value – used to store custom values.

__utmz = Traffic Sources – stores the type of referral used by the visitor to reach our site.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you receive a marketing e-mail from us look for the unsubscribe link, this will remove you from the mailing list.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at unsubscribe@edpeurope.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to EDP Europe Limited, 43 Redhills Road, South Woodham Ferrers, Essex CM3 5UL. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

* This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.